ServiceNow plugin reaches ChatGPT; voice and security integrations remain on the 2027 roadmap
The available MCP plugin is distinct from planned enhancements and future integrations.
OpenAI’s October 28 announcement says the ServiceNow MCP plugin is available in its marketplace. Enhancements are expected by the end of 2026; voice in Q1 2027; security early access in January 2027 and GA in Q2 2027; and Codex workflow integration in 2027.
Customers connect their own ServiceNow instance. Action Fabric retains business rules and permissions. Plans, prices, Traditional Chinese and individual app/API support are unspecified. Future dates are targets, not completed launches. Not tested.
https://help.openai.com/en/articles/7947663-chatgpt-supported-countries
Customers connect their own ServiceNow instance. Action Fabric retains business rules and permissions. Plans, prices, Traditional Chinese and individual app/API support are unspecified. Future dates are targets, not completed launches. Not tested.
https://help.openai.com/en/articles/7947663-chatgpt-supported-countries
Usage conditions
- Hong Kong
- Hong Kong and Macau are absent from ChatGPT’s web/mobile support list. Local availability of ServiceNow’s own products and partnership features remains unknown; no circumvention guidance.
- Macau
- Hong Kong and Macau are absent from ChatGPT’s web/mobile support list. Local availability of ServiceNow’s own products and partnership features remains unknown; no circumvention guidance.
- Taiwan
- Taiwan is supported for ChatGPT web/mobile, but this does not establish ServiceNow plugin access for every local account. Service authorization and administrator settings still apply.
Official source: OpenAI and ServiceNow expand partnership across enterprise workflows